Help Center

How can we help?

Find answers to common questions about inventory, scanning, pricing, account management, and more.

Frequently Asked Questions

Open the Scan tab, take a clear photo of your card, and our AI will identify the name, number, set, and game. It then queries the Pokémon TCG API to pull official metadata, images, and current market pricing. Make sure the card is well-lit and in frame for best results.

Quick links

Email us

For account issues, bug reports, or feature requests. We read every message and typically respond within 1–2 business days.

PKLVault.support@gmail.com

Feature requests

Have an idea to make PKLVault better? We're building this in public and love hearing what would help your workflow.

PKLVault.support@gmail.com