Overview
PKLVault ("we", "us") provides an inventory, sales, and trade tracking platform for trading card collectors and vendors. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By creating an account or using PKLVault, you agree to the practices described in this document.
Information We Collect
We collect only what's needed to operate your vault:
- Account data: email, username, display name, and password hash.
- Inventory data: cards you add, photos you upload, prices, condition, tags, and notes.
- Activity data: sales, trades, finance entries, and scan history you create.
- Device data: browser type, IP address, and basic diagnostics for security and reliability.
How We Use Your Information
- To operate core features: inventory, scanning, sales, trades, and public shop pages.
- To authenticate sessions and protect your account.
- To improve performance, fix bugs, and prevent abuse.
- To communicate important service and security updates.
We do not sell your personal information to third parties.
AI & Card Recognition
When you use the AI photo scan feature, the image is transmitted to our AI provider solely to identify the card. We do not use your photos to train third-party models. Image content remains associated with your account.
Service Providers
We rely on a small set of trusted infrastructure providers:
- Cloud hosting & database for storage and authentication.
- AI gateway for card recognition.
- Pokémon TCG API for card metadata and pricing reference.
These providers process data on our behalf under contractual data-protection terms.
Data Security
Data is encrypted in transit (TLS) and at rest. Passwords are hashed. Access to production data is restricted, logged, and limited to authorized personnel. No system is perfectly secure — if you suspect unauthorized access, contact us immediately.
Data Retention
We retain your data for as long as your account is active. When you delete your account, your inventory, photos, and personal data are removed within 30 days, except where retention is required by law or for fraud prevention.
Your Rights
You can at any time:
- Access and export your inventory data.
- Correct your profile information from Settings.
- Delete individual records or your entire account.
- Request a copy of personal data we hold about you.
To exercise these rights, email us at the address below.
Children's Privacy
PKLVault is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced in-app or by email. The "Last updated" date at the top reflects the most recent revision.
Questions about this document?
Reach out and we'll respond within 5 business days.
PKLVault.support@gmail.com